Privacy Policy
Phambili Hydraulics values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website.
By using this website, you consent to the practices described in this policy.
1. Information We Collect
We may collect and process the following information about you:
- Personal Information: Name, email address, phone number, and other details you provide when contacting us through forms or via email.
- Technical Information: IP address, browser type, operating system, and other details collected automatically when you visit our website.
- Usage Data: Information about your interactions with our website, such as pages viewed and time spent on the site.
2. How We Use Your Information
The information we collect may be used for the following purposes:
- To respond to your enquiries or provide requested services.
- To improve our website, products, and services.
- To send you updates, newsletters, or marketing material (if you have consented to receive such communication).
- To comply with legal obligations.
3. Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us understand how users interact with our website.
- Types of Cookies Used: Functional, analytical, and marketing cookies.
- Managing Cookies: You can control or disable cookies through your browser settings. Please note that disabling cookies may affect website functionality.
4. How We Share Your Information
We do not sell or rent your personal information to third parties. However, we may share your data with:
- Service Providers: Third-party companies that assist us in operating our website and services, such as hosting providers.
- Legal Authorities: If required by law or to protect our legal rights.
5. Data Security
We take appropriate technical and organisational measures to protect your personal information from unauthorised access, loss, or misuse. However, no data transmission over the internet is completely secure. By using our website, you acknowledge this risk.
6. Retention of Information
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy or to comply with legal obligations.
7. Your Rights
You have the following rights under data protection laws:
- Access: Request access to your personal data.
- Correction: Request correction of inaccurate or incomplete data.
- Deletion: Request deletion of your data where it is no longer necessary for the purposes collected.
- Objection: Object to the processing of your data for certain purposes, such as direct marketing.
- Data Portability: Request transfer of your data to another service provider.
To exercise your rights, please contact us using the details provided below.
8. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites and encourage you to review their policies.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the date of the latest update will be noted at the top.
10. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
Email: info@phambilihydraulics.co.za
Phone: 035 032 0470
Thank you for trusting Phambili Hydraulics with your personal information.
